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This policy is effective from: August 2017

Privacy Policy

This privacy policy sets out how Zunoma uses and protects any information that you give Zunoma when you use this website.

Zunoma is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Zunoma may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: August 2017

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

www.allaboutcookies.org
www.youronlinechoices.eu

For a video about cookies visit how Google uses cookies
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways;

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at pro@zunoma.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you, under the General Data Protection Regulations.

If you would like a copy of the information held on you please write to:

Data Officer
Zunoma
Brampton Road
Eastbourne BN22 9AH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Last updated May 2, 2018

Extended Privacy Policy

Zunoma (“us”, “we”, or “our”) operates https://www.zunoma.com the “Site”, and we are committed to protecting the privacy and security of our users’ and visitors’ personal information. This Privacy Policy (“Policy”) informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Our privacy procedures have been implemented to comply with the privacy legislation of The United Kingdom.
Notice and Collection

While using our Site, we may ask you to provide us with certain information that can be used to contact or identify you. “Personal Information” is any information that is identifiable with you, as an individual.

Personal information we collect may include:

Name
Email Address
Personal Information, however, does not include your name, business title or business address or business telephone number in your capacity as an employee of an organization.

Zunoma will only collect personal information by fair and lawful means. The provision of personal information is voluntary.

Zunoma collects personal information for the following purposes:

To establish and maintain responsible commercial relations with customers and to provide ongoing services
To respond to your inquiry when you contact us, request a download or request a demo
To advise you about new products and services that may be of interest to you (provided that you can choose not to receive any invitations or direct mail from us by indicating your preference as outlined below under Contact Us)
Unless required or permitted by law, we shall not use or disclose your personal information for a new purpose not identified here.

Choice and Consent
Prior to obtaining your consent, Zunoma will describe the choices available to you and obtain implicit or explicit consent with respect to the collection, use, and disclosure of your personal information, except in certain situations otherwise permitted by the law. Where it is reasonable to do so, we may rely on your implied consent. Otherwise, we will rely on explicit consent received directly from you to collect or use your personal information, for example, the collection of your personal information if you subscribe to a newsletter on the Site.
You may withdraw or modify your consent at any time through contacting Zunoma Privacy Officer at: dataofficer@zunoma.com

Use and Retention
Zunoma limits the use of personal information to the purposes identified in this Policy and for which the individual has provided implicit or explicit consent. We retain personal information for only as long as it is necessary to fulfil the stated purposes, except with the consent of the individual or as required by law.

Personal information provided to us by users is primarily stored on servers in The United Kingdom.

Zunoma will erase personal information that is no longer needed.

Disclosure to Third Parties
Zunoma does not transfer personal information to third parties or service providers.

Access
Zunoma provides individuals with access to their personal information for review or update. If you wish to access your personal information to challenge accuracy or update it to ensure completeness, you may email us at dataofficer@zunoma.com. We will provide a response within 30 days of receiving an access request. If under certain circumstances we are unable to fully separate your personal information from that of another individual, we will not be able to provide you with access to your information.
Quality.

Zunoma will strive to maintain an accurate and complete record of your personal information for the purposes identified in this Policy. If you believe your personal information may be inaccurate, you may contact us to access your personal information and take steps to verify, update, and correct it.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse or disable all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. By using this website, you accept the use of cookies.
Security for Privacy.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Zunoma protects personal information against unauthorized access in accordance with established policies and procedures. Information is protected by security safeguards appropriate to the sensitivity of the information.

This Privacy Policy is effective as of May 2, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us
If you have any further policy about this Privacy Policy, please contact us at:

Zunoma

Brampton Road

Eastbourne

+44 (0) 1323 524000

dataofficer@zunoma.com

This policy is effective from April 2021

Corporate, Social and Ethical Trading Policy

Zunoma has an ongoing commitment to our Corporate Social Responsibility and recognise the importance of undertaking Ethical Trading practices, ensuring the health and safety, well-being and training of our employees, controlling our impact on the environment, and having a positive impact on the society and communities that we work within.

We undertake to achieve this by working with our customers, employees, suppliers, business partners, communities and other stakeholders to act on our responsibilities by working within our core business principles:

Zunoma’s Commitment

As a socially responsible business, local community and customers have a right to expect:

  • Products sourced by Zunoma are produced under working conditions that are hygienic and safe.
  • All workers involved in the delivery of services provided to Zunoma are treated with full consideration to their basic human rights.
  • Zunoma acts in an ethical manner above and beyond the basic legal requirements.
  • Zunoma is therefore committed to implementing the principles of the Ethical Trading Initiative Base Code (although we are not members of the ETI).
  • We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
  • We actively assess and manage the environmental impacts of all our operations.
  • We will further develop our standing as a responsible business in the community.
  • We strive to support local, national and international causes where we have a business presence.
  • We will operate in a way that safeguard against unethical or unfair business practices.
  • There should be no discrimination or preferential treatment given to any worker or group of workers.
  • Where non-compliance is identified, we will work with these suppliers to establish an appropriate course of action and timescales for improvement. Where this approach fails, we reserve the right to take steps, up to and including termination of contract.